contactus@abyres.net (+603) 8750 6060

Enterprise Grade Support

Comprehensive | Effective | Reliable


Overview

Our Abyres Support team provides you with comprehensive, effective, and reliable support services that delivers enterprise-class support and offers holistic approach to improve the overall end-user experience.

Support Services

Our qualified support team are committed in providing you with exceptional customer support experience for effective case resolution through:

Our Qualified Support Team Provides You with Enterprise Grade Support SLA for Faster Case Resolution

We offer cost-effective technical expertise, guidance, and support that will cater your business needs in three levels:

Essentials

  • Open Source Software Support
  • Industry Average Response Times

Standard

  • Enterprise Open Source Support
  • Remedial Support (Online)
  • 8 x 5 (Excluding Weekends and Public Holidays)
  • Faster SLA & Response Time
  • Communication via Phone & Email
  • Advice best practices and guidance

Premium

  • Enterprise Open Source Support
  • Remedial Support (Online/On-Site)
  • 24 x 7 (Include Weekends and Public Holidays)
  • Communication via Phone, Email, Live Chat, and Screen Sharing Support
  • Fastest SLA & Response Time
  • Advice best practices and guidance
  • Assigned Support Manager
  • 20 Bucket man-days
  • Premier Support Engineer (PSE)

Reach Us Now

Contact Form

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Helpdesk

1300 306 606